Shipping policy

Shipping Information:

Thank you for shopping with us. Below you will find details about our shipping process and delivery timelines.

We currently ship to the following countries:

  • United States 
  • United Kingdom
  • Canada
  • Australia
  • New Zealand

Order Processing (Handling Time)

  • Orders are processed within 1–3 business days (Monday–Friday).

  • Orders placed after 5:00 PM (Central Standard Time – Chicago) will be processed on the next business day.

  • We do not process or ship orders on weekends or public holidays.

Shipping & Transit Time

  • Once your order has been shipped, delivery typically takes 6–9 business days (Monday–Friday).

  • Shipping times may vary slightly depending on your location and external factors such as carrier delays.

  • We offer Free Shipping on all orders. 

Estimated Total Delivery Time

  • The total estimated delivery time for each country (including processing + transit) is as follows:

    • United States — 7–12 business days
    • United Kingdom — 7–12 business days
    • Canada — 7–12 business days
    • Australia — 7–12 business days
    • New Zealand — 7–12 business days

Additional Information

  • Delivery estimates are calculated based on order cutoff times, processing time, and carrier transit time.

  • Delays may occur during peak seasons, holidays, or due to unforeseen circumstances.

Shipping Status:

Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.

If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.

Order Changes:

Please notify us immediately if there are any changes to your order. Please note that custom and pre-ordered pieces cannot be exchanged for other designs.

Item Not Received:

If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at support@yovara.store.

Track Order

You can track your order with the track & trace number that you receive via the shipping confirmation.

If you have not received a tracking number within 4 business days, please contact us at support@yovara.store and we will be happy to help you.

Taxes

Our customers do not need to pay for importing fees, duties or VAT (Valued Additional Tax).

However, some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.

We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.

For Further Inquiries:
If you have any questions about our shipping policy, please contact us:

Phone: +1 (630) 537-0576
Email: support@yovara.store